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Shipping Policy – Malimali Store

0757775359

Kenya

Mon – Fri (9 AM – 5 PM)

Malimali Store

Your Account

Shipping Policy

  1. Shipping Fees and Methods:
    • Currently, we offer free shipping on all orders.
    • Shipping fees may vary depending on factors such as order amount, location, and chosen delivery method.
    • During the checkout process, the applicable shipping fees will be clearly indicated for your review before completing your purchase.
  2. Delivery Methods:
    • Deliveries will be made to the customer’s designated local pick-up station using reputable courier services such as G4S or Cargo.
    • Alternatively, customers have the option to choose their preferred mode of vehicle transport for delivery.
  3. Delivery Timeframes:
    • Estimated delivery times is 1-5 days based on your location and chosen delivery method.
    • We strive to process and dispatch orders promptly to ensure timely delivery.
  4. Order Tracking:
    • Once your order has been dispatched, you will receive a tracking number via email or SMS.
  5. Delivery Confirmation:
    • Upon delivery to the designated pick-up station or chosen transport vehicle, a confirmation notification will be sent to the provided contact information.
    • It is the customer’s responsibility to ensure the accuracy of the delivery address and contact details to facilitate smooth delivery.
  6. Shipping Address:
    • Please ensure that the shipping address provided during checkout is accurate and up-to-date to avoid delays or misdeliveries.
    • We are not responsible for any delays or issues arising from incorrect or incomplete shipping information provided by the customer.